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Customer Satisfaction Measurement and Evaluation Form
Customer Satisfaction Measurement and Evaluation Form
Surveys
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Customer Satisfaction Measurement and Evaluation Form
How would you rate the quality of our products ?
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Good
Average
Bad
Very Bad
Are you satisfied with the technical support given before and after sales ?
Very good
Good
Average
Bad
Very Bad
What is your opinion about delivery dates ?
Very Good
Good
Average
Bad
Very Bad
How would you rate the the value for money of the products ?
Very good
Good
Average
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Very Bad
How would you rate the packaging of your orders ?
Very good
Good
Average
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Very Bad
Which of the following words describe our company’s image and trust on you in generally ?
Very good
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Very Bad
What is your opinion , if you measure our Company on “price -service quality - timely response triangle” ?
Very good
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Average
Bad
Very Bad
Are you satisfied with our knowledge and competence on yous special requirements?
Very Good
Good
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Very Bad
What specific area of our service should be improved ?
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